Hotel Chatbots & Messaging

Harnessing the Power of Generative AI in Guest Communications

Revfine.com2023-12-29T16:31:16+01:00

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also poses some challenges hoteliers need to consider before deciding on

Harnessing the Power of Generative AI in Guest CommunicationsRevfine.com2023-12-29T16:31:16+01:00

Is Conversational AI a Good Fit for Guest Communications?

Revfine.com2023-12-06T10:54:02+01:00

The power of Artificial Intelligence (AI) has been making waves in the hospitality industry. Considering rapid developments in AI-based hotel tech solutions, rising expectations of tech-savvy travelers, and challenges the industry faces, let’s explore the fit of conversational AI in guest communications, as well as its role and benefits. Beyond the Hype: Sophistication of Conversational AI Before exploring the answer

Is Conversational AI a Good Fit for Guest Communications?Revfine.com2023-12-06T10:54:02+01:00

Unleashing AI and ChatGPT’s Potential in Your Hotel

Revfine.com2023-12-11T12:38:44+01:00

Everywhere you turn – whether it's the news, social media, or industry publications – the buzz surrounding AI and ChatGPT is inescapable. And for good reason. These two innovations are game changers, already making significant waves in the hotel and travel industry. They're revolutionizing everything from guest communication to marketing and revenue management. In this article, we'll delve into the

Unleashing AI and ChatGPT’s Potential in Your HotelRevfine.com2023-12-11T12:38:44+01:00

ChatGPT Hotel Guide: Learn How Hotels Can Benefit from ChatGPT!

Martijn Barten2023-12-24T14:51:24+01:00

ChatGPT is an emerging technology disrupting many industries, including hotels and similar businesses. The various ChatGPT hotel applications can not only make life easier for hoteliers and their employees, but also for hotel customers too. Here, you can learn much more about ChatGPT hotel technology and how it can benefit you. Table of Contents: Defining the Hotel Industry What is

ChatGPT Hotel Guide: Learn How Hotels Can Benefit from ChatGPT!Martijn Barten2023-12-24T14:51:24+01:00

Why is a Chatbot not Enough for Your Hotel Anymore?

Revfine.com2023-12-06T13:31:44+01:00

When chatbots first appeared, they soon became part of many industries, and hospitality was no exception. They became a great tool to help hotel staffs deal with their high workload and the repetitive questions they must reply to daily. To provide guests with quick and instant answers in a fast way, instead of leaving them waiting for 24 hours. And

Why is a Chatbot not Enough for Your Hotel Anymore?Revfine.com2023-12-06T13:31:44+01:00

How can Hotel Chatbots contribute to Contactless Guest Experiences?

Suzanne2023-12-20T17:24:23+01:00

Question for Our Hotel Marketing Expert Panel How can hotel chatbots best contribute to a contactless / low-touch guest experience? Our Marketing Expert Panel Dr. Betsy Stringam-Bender - Professor of Hotels & Resorts, New Mexico State University Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Andrew Kavanagh - Group Sales and Marketing

How can Hotel Chatbots contribute to Contactless Guest Experiences?Suzanne2023-12-20T17:24:23+01:00

4 Expert Tips to Select the Right Chatbot for Your Hotel

Revfine.com2024-01-18T16:34:16+01:00

From a look and feel-perspective, all chatbots look similar. However, some will deliver excellent service to your guests; others will generate frustration. If you want to make the right choice for your hotel or group, look for these essential decision criteria. This article provides four tips to help you choose the right chatbot to achieve your hotel(s) strategic goals. 4

4 Expert Tips to Select the Right Chatbot for Your HotelRevfine.com2024-01-18T16:34:16+01:00

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions

Revfine.com2024-01-18T16:38:21+01:00

Hospitality professionals must revisit their business models to create resilient long-term strategies to keep afloat in these challenging times. Artificial intelligence (AI) is essential to reduce costs and continue delivering premium guest service. In this article, you will learn how hotels use AI Chatbots to adapt to COVID-related market conditions. Hotels Face Challenges Due to COVID The impact of COVID-19

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market ConditionsRevfine.com2024-01-18T16:38:21+01:00

How Can a Chatbot Increase Your Direct Bookings?

Revfine.com2023-12-20T18:47:51+01:00

Hotels often prioritize direct bookings because they result in wider profit margins and greater overall control. Therefore, many hotel owners are keen to explore new ways to encourage guests to book directly, and chatbots are emerging as one of the best options. In this article, you will find out how a chatbot can increase your direct bookings. The Importance of

How Can a Chatbot Increase Your Direct Bookings?Revfine.com2023-12-20T18:47:51+01:00

What Are the Important Features When Choosing a Hotel Bot?

Martijn Barten2023-12-18T17:45:08+01:00

A hotel bot is valuable to your broader hotel management strategy, assisting with marketing and customer service tasks. However, choosing your hotel chatbot can be daunting, especially if you are new to the technology. In this article, you will learn about some of the most important features to look out for. Table of Contents: What is a Hotel Bot? How

What Are the Important Features When Choosing a Hotel Bot?Martijn Barten2023-12-18T17:45:08+01:00

10 Reasons Why Every Hotel Needs a Hotel Chatbot

Martijn Barten2023-12-18T17:44:28+01:00

Chatbot technology has improved rapidly over the past few years and is gaining popularity across the hotel industry. However, some hotel owners are still unaware of what chatbots can offer, and how customers benefit from using them. In this article, you will find 10 reasons every modern hotel needs its own chatbot. Table of Contents: What is a Hotel Chatbot?

10 Reasons Why Every Hotel Needs a Hotel ChatbotMartijn Barten2023-12-18T17:44:28+01:00

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